Part of the orchestration
Text moves first. It never moves alone.
Speed is text’s job - the fast nudge that closes a window the slower channels would miss. But every text is one move in a single orchestrated journey, off the same identity graph and measurement layer as everything else. Doceree fires it, hands the deeper follow-up to email, and keeps the whole sequence in sync - so a text lands as the right next move, not one more disconnected ping.
The gap
The window closes faster than a campaign can react.
Days, not weeks. The refill window. The hour a script is written. The one un-clicked step before enrollment is done. These are windows email is too slow for and a rep can’t reach in time - and the message that closes them has to fire now, in step with the rest of the journey, or not at all.
HCP & patient text
Two audiences. Two playbooks. One engine.
Text does two different jobs depending on who’s on the other end - and Doceree runs both from the same orchestration, identity graph, and consent layer. The trigger, the message, and the rules change with the audience; the engine doesn’t.
Prescriber text
Fires on a clinical or commercial signal worth a prescriber's attention.
- Data & label alerts - new evidence, indications, or formulary changes, the moment they land.
- Event & congress - session reminders, symposium and booth prompts, RSVP nudges.
- Rep-triggered follow-up - a one-line link or recap tied to a live field interaction.
NPI-verified · HCP opt-in · TCPA-compliant · STOP honored
Patient text
Fires on a moment in the patient journey that's about to close.
- Refill & adherence - persistence nudges inside the window that matters.
- Access & savings - co-pay and savings links delivered the moment they're useful.
- Enrollment follow-up - one-tap prompts that close a stalled step.
Consented · patient express opt-in · TCPA + privacy · STOP honored
Why Doceree
A nudge anyone can send. A nudge worth sending is harder.
Bulk SMS hits a whole list on a cadence. Doceree fires one text because a signal called for it - to a verified person, and measures whether it moved the step.
Fast, but never freelance
A text never fires solo. It's sequenced with email, point-of-care, and RepTwin - so it arrives as part of a plan, not at random.
One right message, not a blast
Every text fires on a real clinical change, anywhere along the arc - not a batch to the whole list because the week was due.
Right person, right number
Verified NPI-level match plus consented patients on one spine. No spray. No guesswork about who's on the other end.
Measured to the step it saved
Each text carries a next action and is tracked to the step it completed - first fill, refill, enrollment.
Beta proof point - % of triggered refill texts completed within __ hrs
Consent & compliance
Permission first. Every time.
TCPA-compliant
Express opt-in required, STOP honored instantly, full consent records.
Consent-aware delivery
Nothing fires without permission; every opt-out is enforced across the journey.
MLR-cleared content
Approved through legal, regulatory, and privacy review where required.
Privacy-first measurement
Outcomes measured without exposing patient or HCP data.
