For Health Systems
Affordability and access - at theprescribing moment, not three days later.Activated savings, delivered in workflow.
Activated savings for your patients, delivered within the prescriber's workflow.
The problem
This happens inside your health system every day.
A prescription is written. The therapy never starts. Three failures sit in between - none of them clinical, all of them landing on your team.
Cost is invisible at the point of prescription.
A co-pay program likely exists for the drug your physician just wrote. Most patients will never know. There's no EHR alert, no outreach, no in-workflow signal. Fewer than 1 in 3 eligible patients ever enroll.
Prior authorization is consuming clinical time.
The average physician processes 43 prior auths per week. Each one takes 15+ minutes of staff time - sourcing forms, calling PBMs, chasing approvals. 94% of physicians say PA delays patient care.
Enrollment is built for the patient to fail.
Even when a co-pay program is found, activation requires the patient to navigate third-party portals and multi-page forms. ~60% of prescriptions are abandoned.
The savings exist. The authorization is possible. The enrollment is completable. Today, none of it is visible, automatic, or connected. That is the gap we close.
The offering
One workflow. Four capabilities. Surfaced inside your EHR.
Co-pay discovery, prior authorization, AI enrollment, and reporting - connected end to end, delivered through Epic App Showroom and Oracle Cerner App Gallery.
Co-pay discovery at the point of prescription
4,000+ manufacturer co-pay programs matched in real time to drug, payer, and patient. Cost, coverage, and savings appear in the same window as the prescription, alongside real-time benefit data from the patient's PBM. Sent to the patient by SMS, email, portal, or print - whichever you prefer.
4,000+ programsReal-time match
Electronic prior authorization
Triggered automatically when a PA is required, before the script reaches the pharmacy. The correct form is matched by drug, payer, and plan. Chart data pre-fills the submission. Average staff time per PA: 15+ minutes down to under two.
Auto-triggeredePA / fax / portal
AI patient enrollment
Instead of a multi-page portal, the patient completes enrollment through a guided conversation. Data is pre-filled from the chart. Consent captured, eligibility cleared, savings card activated - and confirmed back to the patient. No staff intervention.
AI-guidedNo portal redirect
Activation analytics
Activation rate, time-to-completion, and abandonment reduction measured against your baseline. Filterable by site, specialty, prescriber, and channel. Built for leadership reporting - not raw logs.
Site & specialtyLeadership ready
For your teams
Built around the people who actually use it.
How your prescribers experience it
Nothing changes. The prescription is written the way it always has been. co-pay.com runs in the background of EHR systems that Physicians use, surfacing the savings card, triggering the ePA, and completing enrollment without adding a click.
- No new logins. No new screens. No retraining.
- No middleware between the EHR and the workflow.
- Surfaced inside the same tab the prescription is signed in.
How your patients experience it
Everything changes. No portals, no redirects, no multi-page forms. Just a short conversation, a clear next step, and a confirmation when the savings card is active.
- Conversation-based enrollment, not multi-page applications.
- Pre-filled data and minimal questions - completion in under two minutes.
- Clear guidance on eligibility and what happens next.
- Immediate confirmation when the card activates.
- Same experience across every touchpoint - EHR, portal, pharmacy, digital front door.
From prescription to fill in three simple steps.
Prescription is written
Co-pay match appears in the prescribing window. ePA triggers automatically if required.
AI takes over
Forms are filled and routed to the right PBM. Enrollment is completed by conversation. No portal redirects, no drop-off.
Card is active
The patient is notified by SMS, email, portal, or print. Therapy starts. Your dashboard updates in real time.
Enterprise level compliance built in.
For your security and compliance team
- HIPAA BAA executed at contract signing. PHI is not stored at rest.
- SOC 2 Type II certified. Controls independently audited and refreshed annually.
- Pseudonymous data only. No PII used in routing or matching. Information aggregated at the platform level.
- Full audit trail - timestamps, transcripts, consent logs. SIEM-exportable.
- Role-based access. Configurable routing. Enterprise reporting.
For your IT team
- Live on Epic App Showroom and Oracle Cerner App Gallery.
- SMART on FHIR - the standard your EHR already supports.
- No middleware. No custom builds. No new logins for clinicians.
- ~4 hours of total IT time. Week 1 setup, week 2 UAT, week 3 go-live on 2–3 priority workflows.
- Ongoing optimization, traffic analysis, and reporting included.
Compliance you can audit.
EHR signals are de-identified at the NPI level, no PHI is transmitted, and every action has a full audit trail.
HIPAA CertifiedSOC2 Type IIGDPRCCPAIAB Transparency FrameworkPHI-CompliantTAG Certified
More patients on therapy. Less work on your staff.
Activating savings, prior authorization, and enrollment inside the prescribing workflow.
RESOURCES
Our work. Shared knowledge.
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